Access On-Demand Support in New Zealand

Get help fast, grow and optimise your firm’s use of LEAP, or quickly upskill on a useful feature.

Client Support User Portal

LiveChat & HelpDesk

Need help fast? LiveChat with our New Zealand-based HelpDesk. Alternatively, log a support ticket and monitor progress through your User Portal.

LEAP Community

Explore our Knowledge Base for useful tips and articles, or share ideas with other users through Community.

LEAP University

Learn what you need when you need it with LEAP University’s short courses, which focus on specific features.

Client Support LEAP University

On-demand training with LEAP University

At LEAP, we understand that people learn in different ways. LEAP University is the on-demand, online training portal with courses consisting of instructional video tutorials, interactive activities and quizzes that allow you and your firm to master LEAP.

Person using laptop

Streamline your onboarding experience with the self-service LEAP User Portal

Through your User Portal, you can easily access and manage your account, view your current HelpDesk cases and contact your Legal Practice Advisor. Troubleshoot issues through the Help Centre, or upskill via LEAP University.

The LEAP team are quick to respond to any questions. We are very happy with LEAP and I recommend it to anyone who wants practice management software that makes your life easier and supports your firm ... show more

Frontline Law

Their training and support is awesome. Questions are answered promptly and any issues are quickly ironed out. When we were setting up our firm, LEAP was recommended to us and we're really glad we took ... show more

Freebairn & Hehir Lawyers

LEAP is simple and easy to navigate. Creating, editing, and saving invoices is straightforward, and the 'help for the window' function provides help for each window in LEAP. It's there to help you in ... show more

Singhs Lawyers